Privacy Policy

Effective Date: 02/08/2025

Drip. Martin IV Infusion & Wellness ("Drip. Martin," "we," "us," or "our") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website, contact us, schedule an appointment, or use our services.

Information We May Collect

We may collect information you voluntarily provide to us, including:

• Name, address, email address, and telephone number
• Date of birth and other identifying information
• Appointment and scheduling information
• Payment and billing information
• Information submitted through website forms
• Communications with our office by phone, email, text message, or other approved methods
• Health and medical information necessary to provide, coordinate, or evaluate services

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage data.

How We Use Your Information

We may use your information to:

• Schedule, confirm, modify, and manage appointments
• Provide requested services and coordinate your care
• Communicate with you regarding appointments, services, billing, or account matters
• Process payments and maintain financial records
• Respond to questions and customer service requests
• Improve our website, services, and patient experience
• Send promotional or marketing communications when permitted by law
• Comply with legal, regulatory, professional, and safety requirements

Protected Health Information

If you become a patient of Drip. Martin IV Infusion & Wellness, certain health information may be considered Protected Health Information (PHI) under applicable federal and state privacy laws.

Our handling of PHI is governed by our applicable healthcare privacy practices and, when applicable, our Notice of Privacy Practices. This website Privacy Policy does not replace or supersede any Notice of Privacy Practices provided to patients.

Text Messages & Email Communication

If you provide your telephone number or email address, you may receive communications related to your appointments, scheduling, services, billing, or other practice-related matters.

With appropriate consent where required, you may also receive marketing or promotional communications. You may opt out of marketing text messages or emails by following the unsubscribe or opt-out instructions provided.

Please understand that standard text messaging and email may not always be completely secure. Do not send sensitive medical or personal information through unsecured communication methods unless specifically directed to do so through an approved secure platform.

How We May Share Information

We may share information with trusted third parties when necessary to operate our business and provide services, including:

• Healthcare providers and authorized personnel involved in your care
• Payment processors and billing service providers
• Electronic medical record, scheduling, and communication platforms
• Laboratories and other service providers involved in requested services
• Technology and website service providers
• Government agencies, law enforcement, or other parties when required or permitted by law

We do not sell your personal health information to third parties.

Cookies & Website Analytics

Our website may use cookies, analytics tools, or similar technologies to improve website functionality and understand how visitors use our website.

These technologies may collect information about your device, browser, website activity, and general interactions with our website.

You may be able to control cookies through your browser settings. Disabling cookies may affect certain website features or functionality.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, electronic communication system, or method of data transmission or storage can be guaranteed to be completely secure.

You are responsible for protecting any passwords, login credentials, or account information associated with online services you use.

Third Party Websites

Our website may contain links to third-party websites, social media platforms, scheduling platforms, payment processors, or other external services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. We encourage you to review the privacy policies of those third parties before providing personal information.

Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization. If you believe that a child has provided personal information to us without appropriate consent, please contact us so we can take appropriate action.

Your Choices

Depending on applicable law and the nature of your relationship with us, you may have certain rights regarding your personal information, including the ability to:

• Update certain contact information
• Opt out of marketing communications
• Request access to certain information
• Request correction of inaccurate information

Requests involving medical records or Protected Health Information will be handled in accordance with applicable healthcare privacy laws and our established privacy practices.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with an updated effective date. Your continued use of our website after changes are posted indicates your acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Drip. Martin IV Infusion & Wellness
243 S Lindell St Martin TN

(731)223-4305

Please contact our office directly or use the contact information provided on our website.

By using our website or providing information to Drip. Martin IV Infusion & Wellness, you acknowledge that you have reviewed and understand this Privacy Policy.